Frequently Asked Questions


Depending on your postcode we can arrange delivery via a trusted carrier service.
Our handrails are 6 meters in length but we can cut these to your requirement.
Handrails generally provided are 42.2mm in diameter as this will comply with DDA regulations. However, we can also supply handrails in 48.3mm. diameter.
There are a variety of thicknesses available from 10mm toughened glass to 21.5 laminated glass, the availability of certain sizes depends on the Balustrade System required. For more information, contact one of our balustrade specialists.
Do not instruct installers/builders to install the balustrade until you have received and checked that all your goods are there and undamaged.
Our recommendation will depend on the length of handrail required. As a rough guide, we attach 2 brackets to 2.5metre banisters and 3 brackets to banister hand rails up to 3.5 metres – but this can be changed to your individual requirements.
Yes, the Loctite® 638 is high strength and fast curing. Joints should be fully cured after 24 hours but if you want to speed up the process Loctite® 7649 can be supplied as an activator. Please visit www.loctite.co.uk for more information.
4 glass clamps are required per square metre.