Frequently Asked Questions


Our standard number of rows between upright posts is 5 but this can be increased or decreased depending on your preference.
We supply as standard from post to post a glass sheet of 1.2 metre length from center to center on most of our balustrade systems and 1.5 metre length on our Infinity balustrade system. For a bespoke design get in touch and we will work with you to produce a system to your desired specification.
Earthing is unnecessary with our stainless steel handrail systems.
Notify us as soon as possible on the day of delivery.
Contact our operations department immediately via telephone on 01570 423 124  or email: info@boystoys.co and we will investigate the problem.
The options are endless for our stylish systems; balconies, decking railings, garden sectioning are just the beginning. Check out our gallery for more inspiration, it’s full to the brim with images of what customers have achieved.
Yes, our versatile balustrade systems are perfect for commercial and retail settings, speak to one of our balustrade specialists to discuss the specifications needed.
Like all metals, stainless steel will eventually rust. As a corrosion resistant material the speed of this is dependent on the environment and whether or not the stainless steel is protected. For further information on how to maintain your stainless steel handrails or balustrade systems visit our Product Guide Downloads page.