Frequently Asked Questions


Stainless steel is one of the most durable options for an internal or external handrail or balustrade system. However, to help maintain its appearance we do recommend that it will require some maintenance so as to keeps its initial appearance. Depend upon the location and application will determine what maintenance is requiring. For example, systems installed in areas with high levels of contamination (such as city centers or near the sea) or near water (swimming pools or boats) may require more frequent cleaning than those in a rural area. In all cases a chemical cleaner will remove any contamination that poses any potential affects to the durability of the steel.
Our handrails are straight. If you required a radius or spiral this can be done by a specialist tube bender. We can discuss this should the need arise.
We do not have a chrome finish however we do have a mirror polished finish which is a common substitute for the chrome finish.
Yes, we supply glass that can be customized in a number of ways depending on the system chosen. Options can include frosted, coloured and toughened glass.
We do not supply these regularly but in special circumstances. Speak to one of our friendly team to see if we can arrange for industry stainless steel fittings for you.
This depends on use, environment and location, please speak to our team so we can recommend the right glass for you. Generally we recommend 10mm toughened glass.
We are able to supply our products in two types of Steel, AISI 304 stainless steel or Marine Grade AISI 316 stainless steel. The grades relate to the composition of the stainless steel. AISI 316 is also known as “Marine Grade” stainless steel due to its higher level of nickel and the addition of molybdenum. AISI 316 due to its durability is perfect to use in areas where it is exposed to harsher environments. Therefore, AISI 316 stainless steel is generally recommended for external applications and AISI 304 for internal use.
Current Building Regulations require varying strengths of these systems depending on the application. We regularly test with the British Standards Institute to ensure our systems achieve the loadings in these requirements. Key Factors: Distributed Load The Uniformly Distributed Load (U.D.L) that the systems can withstand is dependent on the diameter and wall thickness of the tube as well as the spacing of the upright posts within a system. Prior to any installation we will help recommend the safest set up for your specific needs. Building Regulations As with any new development or renovation of an existing property, building regulations are a key factor to consider to ensure compliance, and more importantly the safety of any balustrade or handrail system that is installed. Although the final decision will be the responsibility of the customer along with the building inspector we are more than happy to help you discuss your needs in relation to these regulations. Strength Test certificates are available on request. Different applications will require different load requirements which we can advise when planning an installation. Handrail Height The Handrail height will vary depending on the use. Due to the flexibility of our systems this can be easily altered to whatever height is required. Glass, Wire & Rod Infill Options There will be a number of factors to consider when deciding on the appropriate infill option for your installation, we always advise that you speak to your local authority before installing the system to make check if they have any requirements you must adhere to. However, the following is worth considering; the thickness of glass, the size of gap around the edge of the glass, whether to use horizontal or vertical running wire or bar and the spacing between the wire or rod.