Frequently Asked Questions


If it’s a banister rail replacement, just measure your existing one. If it’s a new banister/handrail you would measure from the top nosing of the stairs to the bottom nosing.
We are open Monday to Friday, from 8:30am to 5:30pm.
Lead times will vary, for current lead times drop us a line and one of our specialists will be happy to help.
The standard size is 4mm, speak to our team for more information regarding our Wire Rope Balustrade system.
Most installations can be fitted with ease using our simple modular system. However, if needed our team of installers can help with the process if located within England.